Is AI making claims faster, smarter, and enhancing the human experience—or introducing new challenges? This session explores the advancements AI has brought to claims handling, its limitations, and future potential. Participants will discuss opportunities, risks, ethical considerations, governance responsibilities, and AI’s impact on claims processes, decision-making, and policyholder experience.

Speakers

John Wood, JD, Partner, Green, Klein, Wood & Jones

Sarah Parker, Founder, Parker Public Adjusting

Jennifer Gibbs, JD, Partner, Zelle LLP

Austin Cocoli, Machine Learning Engineer, ClaimsCortex

If you received continuing education for this session at WIND 2026, you are not eligible for credit for this webinar.

Windstorm Insurance Network – Webinar: AI in Claims: Risks and Rewards . We have applied for Adjuster credit for the following states: CO, FL & TX; and CLE credit for the following states: CO, FL & TX. 

Registration will close at 8:00am ET the day of the event so that unique login access can be sent to all registrants. To get credit, you MUST:

• Be registered for the webinar (e.g., not logging in with a link forwarded from someone else) and join the webinar via the link sent to you from [email protected]. This personalized link will be sent two days prior to the webinar and again around 30 minutes prior to the webinar.

• Respond to the poll questions presented on screen during each sessions (polls will be announced, polls can not be answered by dial-in only participants)

Cost:
WIND Members: no cost for current members; members can register up to 2 guests at no additional fee
Nonmembers: $25

Sponsorships Available
$500, limited to 2, sign up available on registration page
Includes up to 4 nonmember registrations; logo on event webpage, logo on webinar title slide; recognition in welcome remarks